The Orders once placed cannot be canceled or exchanged for another product.
If you receive a damaged product, we will provide you with a replacement. If the same product is not available, we will offer you a complete refund. However, we do not offer exchange/refund for non-defective products or for other reasons.
We issue replacements for damage to the product. The client might have to reship the parcel back to us and a standard shipping cost of INR 100 will be refunded to them. A replacement will ONLY be provided.
We will NOT accept return/exchange for below reasons:
- There might be slight variations in the color tone of the actual product with respect to the images on the website as these are digital photography and depend on the monitor settings of each device.
- Any kind of damage complaints / missing item / color change / wrong item received should be informed within 24hours of receiving the parcel with video proof.Unboxing video is mandatory. (video showing the package on all sides without cut and paste).No Complaints will be accepted without parcel opening video.
- We will not be responsible for any damage caused after delivery.